This Privacy Policy describes how I Assist (M) Sdn Bhd (“I ASSIST”) processes your Personal Data or information collected If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

I Assist Privacy Policy


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read "Cookies" article from

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

All service providers are obligated not to disclose or use the information for any other purpose.

Collection of Personal Data

I Assist Personal Data

For the purpose of this Privacy Policy, “Personal Data” shall means information about you which you have provided to I ASSIST including but not limited to, your name, telephone, company address, company name, email address, personal preference and bank account (If Applicable).

Your Personal Data may be collected from various sources including but not limited the information you have provided to I ASSIST, information from third parties and information in the public domain. The provision of your Personal Data is voluntary. Should you never provide your Personal Data, I ASSIST may not be able to provide and convey the information of our products.

Purpose of Collecting and Processing Personal Data

I ASSIST may collect, use, retain and process your Personal Data for any purpose relating to the services you have requested and for the business activities of I ASSIST for the purpose below including but without limitation: -

  • To conduct promotional activities, on-going activities and any other information of I ASSIST’s products and services to you;
  • To process your ticket submitted
  • Conduct research and development to perfect I ASSIST’s products and services;
  • For internal administration purposes
  • For I ASSIST to comply with its obligation under the law
  • To provide necessary trouble shooting or remedies
  • Other purposes, directly or indirectly relating to any of the above

Data Transfer and Security Measures

I ASSIST’s information, server or technology storage facilities may be located in other jurisdiction, your Personal Data may be transferred to, stored, used and processed in jurisdiction other than Malaysia. Further, your personal data may be transferred out of Malaysia for the purposes mentioned herein.

Access and Correction

To the extent allowed by the law, you may at any time hereafter request for access to, or for correction or rectification of your Personal Data or limit the processing of your Personal Data, or seek further information from I ASSIST by contacting:

Email to: [email protected] or call +60124266796


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

I Assist Consent


If we do not receive any notification from you concerning our processing of your Personal Data, we shall proceed to continue to process the same for the purpose mentioned herein, on the basis that you have consented to our processing of your Personal Data in accordance with our Privacy policy.

When you give us personal data or information about another person, you confirm that they have: -

(i) authorised you to act and receive any data protection notices on their behalf; and

(ii) consented to I ASSIST in processing their personal data.

Revision to this Privacy Notice

I ASSIST reserves the right to change this Privacy Policy from time to time, please check the Privacy Policy frequently before you submit additional personal data. Should there be any language discrepancy, the English Version of the Privacy Policy shall prevail.

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